Privacy policy
What we collect, why, and who sees it.
Effective November 10, 2026. Charleston Fence Pros ("we") operates this website and the phone number shown on it. This page explains what information we get through them and what we do with it.
Information collected
- From the form or email: your name, phone number, optional email, the area and fence type you select, the notes you type, and the page and time of submission.
- From calls: the number calling, the date, time and length of the call. Calls and voicemail may be recorded.
- From browsing: ordinary server logs kept by our hosting provider (pages requested, browser type). We don't run advertising trackers or ad cookies.
- Bot checks: Cloudflare Turnstile may evaluate browser signals to keep automated spam off the form.
Why we use it
We send your request to an independent local fence business serving Charleston so it can follow up about your project; that business, not this website, prices and performs the work. Businesses pay us for the requests they get, and calls to our number may be forwarded directly to one. We also use the information to reply to you, keep records of requests and prevent spam.
Who receives it
- The local fence business that receives your request.
- Vendors that operate our phones, email, forms and hosting.
- Government or law enforcement when legally required or to protect someone's safety.
We don't sell personal information or use it to advertise unrelated products.
Recording notice
Callers hear that calls may be recorded at the start of every call.
Retention
We keep information only as long as needed for request records and normal bookkeeping.
Requests about your information
Write to info@charlestonscfencepros.com to see, correct or delete what we hold. A business that already has your request keeps its own records under its own policy.
Children
This site is for adults planning work on a property, and we don't knowingly collect children's information.
Updates
If this policy changes, the effective date above will change too.